Privacy Policy

Privacy Policy

Last updated: 3oth July 2026

Celona Consulting Ltd (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us regarding our services.

1. Who We Are

Celona Consulting Ltd is a UK-based architecture and construction consultancy.

Website: www.celona-consulting.co.uk
Email: info@celona-consulting.co.uk

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.

2. What Information We Collect

We may collect the following personal information:

  • Your name
  • Email address
  • Telephone number
  • Company name and job title (where provided)
  • Project or enquiry information you submit through our contact forms
  • Technical information such as your IP address, browser type, device information and pages visited

We collect this information when you:

  • Complete a contact or enquiry form
  • Request a quotation or consultation
  • Contact us by email or telephone
  • Browse our website

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries
  • Provide quotations and information about our services
  • Deliver our services where requested
  • Improve our website, customer experience and service offerings
  • Comply with legal and regulatory obligations

We do not sell your personal information and we do not share it with third parties for marketing or advertising purposes.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data using one or more of the following lawful bases:

  • Your consent when you voluntarily submit an enquiry.
  • To take steps before entering into a contract or to fulfil a contract with you.
  • Our legitimate interests in responding to enquiries, improving our services and operating our business.
  • Compliance with legal obligations where applicable.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website. Where required, we will obtain your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings.

6. How We Protect Your Information

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

Access to personal data is restricted to authorised personnel and trusted service providers where necessary.

7. Data Retention

We only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, or to resolve disputes where required.

8. Third-Party Services

Our website may use trusted third-party providers to help deliver our services, including website hosting, contact form processing, analytics and other website functionality.

These providers only process personal data where necessary and are required to comply with applicable data protection laws.

Our website may also contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal data where appropriate.
  • Restrict or object to the processing of your personal data.
  • Withdraw your consent where processing is based on consent.
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

Further information about your rights can be found on the ICO website: https://ico.org.uk.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Celona Consulting Ltd
Email: info@celona-consulting.co.uk
Website: www.celona-consulting.co.uk

We may update this Privacy Policy from time to time to reflect changes in our legal obligations or business practices. Any updates will be published on this page together with the revised “Last updated” date.